The fastest way to grow your business with the leader in Technology
Radix Solutions is a Managed Service Provider providing hybrid IT-as-a-Service (ITaaS)
Managed Services Approach
Managed Services is a comprehensive service to manage your entire digital workspace, including workstations, mobile devices, printing, network, security, voice, and data.
Convenience
Use a central portal for a transparent view of performance across all infrastructure and track responses and resolutions with comprehensive and actionable reports.
Compliance
Prevent downtime, secure your operational capability, protect your reputation, and ensure compliance with proactive monitoring and maintenance.
Security
Employ proactive and predictive security practices in line with compliance, governance, and risk standards to protect your assets, people, and reputation.
Our Managed Services gives you access to the expertise you need to support your business efficiently. You can leverage our highly experienced technical resources to confidently architect, design, deliver, deploy, and support solutions and projects across a broad base of industry best practices and vendor technologies.
Our engineers and systems help you deal with your Network, Security, and IT Services management. Monitoring is integrated into our Managed Support platform for seamless incident resolution and escalation when needed.
Our proactive support service improves the stability and availability of your operational environment. We make it easier for you to manage the cost of supporting your IT environment while mitigating risks and downtime. We help you to evolve and innovate your IT operational efficiency by working against standardized IT processes.
Our service delivery team is responsible for governing all the service agreements, processes, and systems you have under contract with us. We ensure that service delivery is maintained and improved upon and that our service philosophy and methodology is maintained.
Managed Services Packages
Technology no longer sits in the traditional IT department. Thanks to hybrid cloud and multi-cloud architecture, the typical IT environment has increased in complexity. Deciding to outsource or move to a Managed Services provider to manage your IT infrastructure empowers you to spend time on your key strategic projects and business requirements.
Our Managed Service lets you focus on business while we manage maintenance, upgrades, and proactive troubleshooting. The services provide an all-in-one monthly cost for the duration of the contract. We provide three service options to make sure that service delivery is maintained. The offerings include; Infrastructure Support, End-User Support, and Full-Service Support.
Infrastructure Support
24/7 Support, maintenance and management for part or all of your IT infrastructure to defined SLAs.
End-User Support
1st line service desk to support internal IT teams at times that suit your requirements to defined SLAs.
Full-Service Support
Maintenance and management options for your IT infrastructure and users to defined SLAs.
Areas of Service
The expertise you need to support your business efficiently..
IT Consulting Services
Discover, strategize, execute & optimize. If you’re not sure where to get started when it comes to IT, we can provide holistic view of your IT and deliver end-to-end services to maximize operations.
Managed IT Services
Improve productivity, set predictable controlled costs, and reduce the impact of infrastructure challenges on daily operations. We focus on your IT so you can focus on your business.
Professional IT Services
Align your technology with your business goals by embracing the right applications, tools, and solutions that allow you to stay competitive in today’s market at an affordable cost.
Cloud Services
Leverage the cloud to drive revenue and growth through seamless automation, desktop virtualization, backup and disaster recovery in public, private or hybrid cloud environments.
